About Us

HERAX provides high quality business and IT consulting services to the pharmaceutical industry.

HERAX assists pharmaceutical companies in optimizing their processes and help implement and use IT more efficiently.

HERAX provides services only using senior consultants with extensive knowledge from Clinical Development. They advise and assist with project management, specific process and IT expertise and methodology.

HERAX focuses on expertise, methodology, teamwork and results when working together with our clients on projects.


HERAX assists our clients with process and IT expertise, to ensure they benefit from the experience and knowledge we have acquired from previous projects within the same area.


Our unique Pharma Business Process Architecture® ensures operational excellence in all engagements. It provides a logical approach, ensuring everything is covered and even though not all activities and deliverables may be needed in all projects, an informed decision can be made about leaving out specific activities and deliverables. The well-defined methodology, with a library of specific project guides and templates, enables greater efficiency and capacity in project execution as everyone knows exactly what to do, when to do it and the purpose of the activity. Our clients are free to use the parts of our methodology, specifically applied to their projects, internally in their organization.


On all projects the client's business and IT staff cooperates with HERAX consultants to form a strong team. Teamwork is the key to meeting deadlines with high quality deliverables. Change Management activities that make everyone understand the benefits and goals of the project, ensure a desire to participate in and support the change, thereby easing the change implementation.


On all projects it is important to have clearly defined goals and benefits that can be measured using objective metrics. Defining the goals, benefits and metrics in the beginning of the project, often in a business case, ensures that all stakeholders are informed and agree about the purpose and success criteria of the project. This also contributes to management buy-in, focus and support of the project, which are some of the most important success factors to realize and sustain benefits.


John Aggerholm
Project Director & Partner

John is the founder of the company. Before founding HERAX, John worked 7 years for NNIT A/S, a subsidiary company of Novo Nordisk A/S, as Vice President for eClinical Process Consulting, specializing in improvement of clinical processes in R&D and the design and execution of eClinical programs. Before joining Novo, John worked 5 years as Chief Information Officer in IBM Denmark, and prior to that he worked in IT and Clinical Operations at Henri Beaufour Institute Inc. in Washington D.C (US). John also serves on the R&D Data Management Process & Systems review committee for the International Aids Vaccine Initiative (IAVI).

Jette Klose
Principal Consultant & Partner

Jette Klose has more than 10 years' experience working as a process and business consultant in the pharmaceutical industry and healthcare sector. She specializes in eClinical project analysis, design and execution, vendor selection services, optimization of R&D processes and IT usage, as well as organizational change management. Formerly, Jette worked 5 years as a senior business consultant for NNIT A/S and additionally 5 years at CSC Scandihealth A/S. She has 3 years of experience working in research laboratories in the field of medical biology. Jette holds a M.Sc. in Biology.

Herdis Stavnsgaard
Principal Consultant & Partner

Herdis started her career in clinical research as a CRA and Trial Manager in Quintiles and Janssen Cilag before joining HERAX. She has 10 years’ experience in the pharmaceutical industry, and additionally 2 years of experience working in research laboratories. Herdis specializes in optimizing clinical processes in R&D, implementation of IT solutions (e.g. CTMS and EDC), vendor selection, business case development, validation, development of SOPs and quality frameworks. Herdis holds a M.Sc. in Biochemistry.